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SERVICES & REPAIRS

J&M Jewelry can service and repair all your fine jewelry needs including resizing, stone setting, re-shanking, cleaning, polishing, jewelry appraisals and more.

Jeweler repairing jewelry

Jewelry Repairs

J&M Jewelry provides an entire list of solutions for all your needed jewelry repairs.

Depending on where you are located you have the choice to have your repairs done locally or you can use our secure shipping service and have your items sent to our repair center.  Your items will ship fully insured using our secure provider and will be included in the cost of your repairs.  

  • Resizing

  • Cleaning

  • Re-Rhodium Plating

  • Stone Replacement

  • Insurance Claims Against Loss or Theft

  • Diamond & Gemstone Re-cutting & Repairs

  • Shank Replacement

Each repair is unique to each individual piece.  The cost of these services vary depending on the specific repair needed or the level of difficulty of the repair. 

We are confident our exceptional reputation for the highest customer service will be the most secure and professional repair solution available.

Jeweler appraising jewelery

Jewelry Appraisals 

J&M Jewelry has several appraisal services to make this process as convenient as possible. Most appraisals can be completed electronically.  Depending on where you are located we do offer On-Site Appraisals.  One of our professionals will contact you to schedule an appointment at your place of business or your home.  Your jewelry will be evaluated and pictured.  All the details will be gathered on site and your jewelry never leaves your possession.  Your appraisal will be sent to you electronically within 24-48 hours. 

If you are outside of our On-Site Appraisal travel areas you can use our online Appraisal Request Form to complete your entire appraisal electronically.  You can also use our secure shipping service and have your jewelry sent to our offices.  We will preform the appraisal evaluations and send your items back fully insured requiring a signature upon delivery. 

If you are needing an outdated appraisal re-assessed we are able to handle that Re-Appraisal process electronically.  Use our online Appraisal Request Form to submit your details. 

Jeweler looking closely at a diamond

Laboratory Grading Reports

If you are needing a Diamond Grading Report or a specific gemstone tested for authenticity our professionals can assist you in this process.  If you are needing an evaluation from a gemological laboratory please contact us today to discuss the specifics for the service you are needing.

To speak with one of our professionals today about any of these services or repairs please contact us at

info@jandmjewelry.com

 call 1-888-247-5668

and one of our representatives will assist you.

GIA Certified Stamp

Diamond Fashion

Engagement Rings Virtual Showcase

Check Out Our Virtual Showroom

Experience our cutting-edge technology from the comfort of your home. Explore our virtual showroom featuring 3D viewers and augmented reality try-on, allowing you to see our engagement ring collection like never before.

Krishna Madane

2025-12-15

Great quality and communication from the team

Darrell Heafner

2025-12-11

Awesome job and timing perfect to meet our needs! Very well done by Cory to help with this project for updating and re-working my wifes wedding set.

THE GRYPARIS FAMILY

2025-12-11

Great people Easy to work with On time Product is perfect

Priscilla Andrade

2025-11-23

Exceptional Craftsmanship and Service at J&M Jewelry! I am absolutely thrilled with the repair and service I received from J&M Jewelry in Houston for my diamond earrings! From start to finish, the entire experience was outstanding, demonstrating a level of professionalism and skill that is hard to find. First, the turnaround time was incredibly quick—far faster than I anticipated. More importantly, the quality of the work speaks for itself. They didn't just fix the issue; they elevated the quality of my earrings entirely. The jewelers installed new, secure ear posts which have made the earrings feel stronger and more comfortable than they ever were before. As a brilliant finishing touch, they also provided a professional cleaning. My diamonds are now sparkling with a renewed fire that genuinely makes them look brand new. The care and attention to detail J&M Jewelry provided shows that they truly value their customers and their craft. If you are looking for prompt, high-quality jewelry repair or restoration in the Houston area, I highly recommend J&M Jewelry. They went above and beyond, and I couldn't be happier with the results!

sayali pathak

2025-10-27

It is a pleasure and privilege to work with Cory and the team at J&M Jewelry. This team is laser-focused on making the jewelry-buying experience insightful and interesting. They are a truly customer-centric company that consistently drives innovation by constantly adding new features to enhance the user experience, which builds great trust with customers.

Rachael

2025-10-25

⭐️⭐️⭐️⭐️⭐️ I’ve purchased a few rings from J&M Jewelry now, and every single one has been absolutely beautiful! Recently, a couple of stones fell out of one of my rings, and they were amazing about getting it repaired quickly. The process was easy, the customer service was excellent, and honestly, the ring looks even prettier than when I first got it! I highly recommend J&M Jewelry — they truly stand behind their work and care about their customers.

Ashton Smith

2025-10-25

I recently purchased a piece of art in the form of a marquise-cut diamond ring, beautifully cut and meticulously set in a simple yet elegant setting. I told Cory about my idea for the ring and my timeline for the surprise elopement, and to my surprise, I was blessed ahead of schedule with this magnificent piece. I can't wait to see her expression once she sees this. My retrieval experience was also very welcoming. I'll simply assure everyone that my recent experience is something that assured me that J&M is more customer-focused than most. I think the peak of my experience, second only to the beauty of the ring itself, was the warmth and consistency of the communication. Even though I was constantly nagging them with questions and concerns, they remained patient and professional throughout. Professional courtesy working in tandem with elegance is something I believe most businesses should strive for, and I definitely found it here. Thank you, Cory and the staff of J&M Jewelry...

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