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TERMS & CONDITIONS

These terms and conditions here and outlined on our Privacy page and Free Shipping & Returns page apply to Jackson and Moore Jewelry LLC DBA J&M Jewelry and its site located at www.jandmjewelry.com, and all associated Web sites linked to www.jandmjewelry.com by J&M Jewelry, its subsidiaries, and affiliates. Please read these terms and conditions (the ‘Terms and Conditions’) carefully. BY ENGAGING IN BUSINESS WITH J&M JEWELRY OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. These Terms and Conditions govern your use of, and any purchase from, J&M Jewelry or its website, and constitute an agreement between you and J&M Jewelry. J&M Jewelry reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the website at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the website. Your continued use of the website following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the website and all other policies pertaining to J&M Jewelry’s common business policies. If you do not agree to the amended terms, you must stop using the website or refrain from conducting business with J&M Jewelry at all levels.

Krishna Madane

2025-12-15

Great quality and communication from the team

Darrell Heafner

2025-12-11

Awesome job and timing perfect to meet our needs! Very well done by Cory to help with this project for updating and re-working my wifes wedding set.

THE GRYPARIS FAMILY

2025-12-11

Great people Easy to work with On time Product is perfect

Priscilla Andrade

2025-11-23

Exceptional Craftsmanship and Service at J&M Jewelry! I am absolutely thrilled with the repair and service I received from J&M Jewelry in Houston for my diamond earrings! From start to finish, the entire experience was outstanding, demonstrating a level of professionalism and skill that is hard to find. First, the turnaround time was incredibly quick—far faster than I anticipated. More importantly, the quality of the work speaks for itself. They didn't just fix the issue; they elevated the quality of my earrings entirely. The jewelers installed new, secure ear posts which have made the earrings feel stronger and more comfortable than they ever were before. As a brilliant finishing touch, they also provided a professional cleaning. My diamonds are now sparkling with a renewed fire that genuinely makes them look brand new. The care and attention to detail J&M Jewelry provided shows that they truly value their customers and their craft. If you are looking for prompt, high-quality jewelry repair or restoration in the Houston area, I highly recommend J&M Jewelry. They went above and beyond, and I couldn't be happier with the results!

sayali pathak

2025-10-27

It is a pleasure and privilege to work with Cory and the team at J&M Jewelry. This team is laser-focused on making the jewelry-buying experience insightful and interesting. They are a truly customer-centric company that consistently drives innovation by constantly adding new features to enhance the user experience, which builds great trust with customers.

Rachael

2025-10-25

⭐️⭐️⭐️⭐️⭐️ I’ve purchased a few rings from J&M Jewelry now, and every single one has been absolutely beautiful! Recently, a couple of stones fell out of one of my rings, and they were amazing about getting it repaired quickly. The process was easy, the customer service was excellent, and honestly, the ring looks even prettier than when I first got it! I highly recommend J&M Jewelry — they truly stand behind their work and care about their customers.

Ashton Smith

2025-10-25

I recently purchased a piece of art in the form of a marquise-cut diamond ring, beautifully cut and meticulously set in a simple yet elegant setting. I told Cory about my idea for the ring and my timeline for the surprise elopement, and to my surprise, I was blessed ahead of schedule with this magnificent piece. I can't wait to see her expression once she sees this. My retrieval experience was also very welcoming. I'll simply assure everyone that my recent experience is something that assured me that J&M is more customer-focused than most. I think the peak of my experience, second only to the beauty of the ring itself, was the warmth and consistency of the communication. Even though I was constantly nagging them with questions and concerns, they remained patient and professional throughout. Professional courtesy working in tandem with elegance is something I believe most businesses should strive for, and I definitely found it here. Thank you, Cory and the staff of J&M Jewelry...

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